Bristol City Council makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for any loss or damage which may occur from use of the information.
Bristol City Council does not provide quality control of external links; the inclusion of any company's name within the pages should not be construed as a recommendation of that company's products and / or services.
Please also refer to our full Legal Statements.
Bristol City Council doesn't capture and store any personal information about individuals who access this Web site, except where you voluntarily contact us via the Submit Feedback form. The feedback form will record your screen resolution, IP address, browser version and the page you visited prior to leaving feedback.
The personal data you give Bristol City Council will be used exclusively for helping us assist you. We won't pass any of your personal data to outside organisations and/or individuals, except with your express consent.
Bristol City Council uses cookies only to assist in site navigation and session management so visitors to this site remain anonymous.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associateyour IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Bristol City Council maintains a formal registration under the Data Protection Acts 1998 that permit it to hold and process personal data. Data provided through this website may be used for any of the Council's statutory purposes. For further information view the Data Protection Policy.
Depending on the original purpose for which is was obtained and the use to which it is to be put, information may be shared with a variety of services, examples include Housing sharing with Health or Housing Benefits sharing with the DSS. It may also be shared, where necessary, with other organisations that provide services on our behalf, e.g. contractors working for the Council.
In all of these examples the information provided is only the minimum necessary, to enable them to provide services to you.
Personal information about you may also be provided to Government departments, where we are required to do so by law, or to other local councils. An example would be when you have moved from one Council's area to another, and the new Council requires confirmation of the services you were receiving.
Information about you may also be provided for statistical research. This will not include your name and address unless you have given us permission to provide the information.